Privacy Policy - ZynCall

Effective Date: 08-08-2025

At ZynCall, we believe communication should be simple, secure, and transparent — and that includes how we handle your personal information. This Privacy Policy clarifies the types of data collected, the manner in which it is utilised, and the rights accorded to you as a ZynCall user.

By using ZynCall’s services or mobile application, you agree to the practices outlined below.

1. Information We Collect
   • Personal Information: Full name, email address, phone number, and account registration details.
   • Call and Messaging Data: Logs of calls and texts (timestamps, duration, call status) and associated contact numbers. Content is not collected unless legally required.
   • Device and Usage Data: IP address, device type, OS version, app activity logs, and diagnostic/crash data.
2. How We Use Your Information
   • Create and manage your account
   • Provide international calling and messaging services
   • Enable app functionality and improve performance
   • Respond to customer inquiries and support
   • Send service updates and promotional content
   • Comply with legal obligations
3. Promotional Communications

   We may send promotional emails, messages, or in-app offers. You can opt out by:

   • Clicking “unsubscribe” in emails
   • Updating preferences in app settings
   • Contacting us directly
4. How We Share Your Information

   We do not sell your personal information. We may share it only with:

   • Trusted third-party service providers (e.g., cloud hosting, telecom infrastructure, analytics)
   • Payment processors to complete transactions
   • Law enforcement or government agencies, when legally required

   Note: Strict confidentiality and data protection obligations bind all third parties.

5. Data Storage & Security

   Your data is stored on secure servers employing industry-standard encryption and access controls. We retain your personal data only for as long as necessary:

   • To provide services
   • To comply with legal obligations
   • To resolve disputes or enforce our terms
6. Your Rights & Choices

   Depending on your location, you may have the right to

   • Access, correct, or delete your personal information
   • Object to or limit processing
   • Ask for a copy of your data
   • Stop receiving marketing communications

   To exercise these rights, contact us at support@zyncall.com.

7. Children’s Privacy

   ZynCall is not specifically directed at children. We do not knowingly collect personal data from individuals under the age of 16. If you are a parent or guardian and think your child has submitted data to us, please get in touch.

8. International Users

   By accessing ZynCall from outside the U.S., you accept that your data might be transferred to, stored, and processed in regions with different privacy regulations.

   We take reasonable steps to ensure your data is protected, regardless of where it is handled.

9. Changes to This Privacy Policy

   We may update this policy to reflect changes in law, technology, or our services. If we make significant changes, we’ll inform you by email or in-app notification.

   Last updated: 08-08-2025

10. Contact Us

    For any questions about this Privacy Policy or your data rights, contact us at:
    📧 support@zyncall.com
    🌐 www.zyncall.com